Steven believes that solicitors must provide added value.
Speed of response and quality of advice are crucial.
The aim is to achieve the best result for the client, with the minimum of disruption to the client's business or personal life.
The objective is to put the client in the best position to achieve a favourable settlement or, if necessary, to win at trial.
The use of technology makes Steven more efficient and to enable him to obtain results more quickly and at lower cost to the client.
Steven has experience of major and complex cases and understands the requirements and expectations of commercial clients.
He appreciates the impact a major dispute can have on an organisation or individual. Steven regards it as his job to minimise that impact, including the demands on management time.